Privacy Policy

1. Who we are

NOKROOM ("NOKROOM", "we", "us") operates a property management platform that helps owners list and manage short-stay rooms. This policy explains what information we collect about owners and how we use it.

2. Information we collect

• Account details — name, email, phone number, and optional WhatsApp number.
• Listing information — property details, photos, pricing, and availability you provide.
• KYC and payout details — identity and bank information required to verify you and pay you.
• Usage data — device and interaction data used to operate and improve the platform.

3. How we use your information

• To manage your account, listings, bookings, and payouts.
• To send transactional notifications (approvals, bookings, payouts, and account updates), including by email and, where you opt in, WhatsApp.
• To verify your identity (KYC), prevent fraud, and comply with legal obligations.
• To provide partner support.

4. Sharing

We share information only as needed to operate the platform — with guests for their bookings, and with payment, hosting, verification, and communication providers acting on our behalf. We do not sell your personal data.

5. Your choices

You can view and update your name and contact details from your account at any time, and opt out of WhatsApp notifications. To request access or deletion of your data, contact us using the details below.

6. Contact

Questions about this policy? Email us at contact@nokroom.com or visit our Support page.